Privacy Policy
Last Updated: June 2026
Pioneer Digi ("we", "us", or "our") operates the website www.pioneerdigi.com.au and provides lead generation, advertising, and pay-per-lead services. We are committed to protecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Our Core Privacy Commitment
Lawful Use Only
We will never use, collect, process, or hold any customer or prospect information unlawfully.
No Sharing for Marketing
Your personal details, customer records, and lead data will never be shared, sold, rented, or disclosed to any third parties for their independent marketing or promotional purposes.
2. Information We Collect
To provide our lead generation and agency services, we may collect:
- Contact Information: Name, business name, phone number, and email address.
- Service & Lead Data: Information provided by you or your prospects when interacting with our digital ads, SMS verification systems, or contact forms.
- Technical Data: IP addresses, browser types, device information, and usage cookies collected automatically when visiting our website to help optimize performance.
3. How We Use Personal Information
We collect and use personal information strictly for core business operations, including:
- Delivering, managing, and verifying exclusive, high-quality leads.
- Processing payments, providing customer support, and managing your account.
- Communicating with you regarding your service packages, inquiries, or system alerts.
- Complying with legal, auditing, and regulatory requirements in Australia.
4. Data Security and Storage
We take data protection seriously. Pioneer Digi employs industry-standard technical, administrative, and physical security measures, including secure servers and encrypted verification processes, to protect your data from unauthorized access, loss, misuse, modification, or disclosure.
Personal information is retained only for as long as necessary to fulfill operational, contractual, and legal obligations.
5. Third-Party Service Providers
We may utilize trusted third-party technology infrastructure, such as secure CRM hosting providers, SMS verification gateways, payment processors, and analytical software, to deliver our services.
These service providers are bound by strict contractual and confidentiality obligations and may only process information for the specific functions we instruct them to perform.
6. Your Rights: Access and Correction
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and request corrections where information is inaccurate, incomplete, or outdated.
If you wish to update your details or request removal of your information from our systems where legally permitted, please contact us using the details below.
7. Complaints and Inquiries
If you have any questions about this Privacy Policy, or if you believe we have breached our privacy obligations, please contact us directly.
We take all privacy-related concerns seriously and will respond promptly and fairly to investigate and resolve your complaint.
Contact Us
For privacy-related inquiries, access requests, corrections, or complaints, please contact:
Pioneer Digi
Website: https://pioneerdigi.com.au
Email: info@pioneerdigi.com.au